We are absolutely committed to delivering a first class job every time – no shortcuts, no hassles. We go the extra mile, we make it easy for you and we stand by our work.
If you enter into a work contract with Robinson Asphalts, then our company guarantees that it will at all times in the course of that contract:
a) use our best endeavours to properly and fully perform the contract with you within the agreed time frame and the agreed parameters;
b) constantly monitor and review the job and maintain open, honest contact with you so that together we can achieve your objectives in the best and most satisfactory manner possible;
c) ensure that any concerns that you raise with us regarding the performance of your contract are dealt with in a prompt and efficient manner by company management and/or other company personnel who have the appropriate authority to act;
d) fulfil our obligations to you under the Consumer Guarantees Act 1993 and any other legislation governing contracts of the nature entered into between us;
e) agree to any reasonable proposals to resolve disputes with you in the very unlikely event that together we are unable to resolve them
f) Ensure that the people we allocate to your job will have the skills and experience necessary to perform the job and will be a great fit for you and your job.